1.) Who can enroll?
We have music courses for students starting at age 2 through adults. There is a course suitable for any age.
2.) Do I or my child need prior music experience to enroll?
No prior experience is required or necessary.
3.) Do you teach any other instruments?
No, we use the piano as the primary instrument to teach in our courses.
4.) Do you offer trial classes?
Trial classes are provided periodically for interested customers. There is a fee for trial classes. Contact the office 770-629-2229 for dates, times and fees.
5.) How long is each course?
Each course varies in duration ranging from 12 – 24 months. We encourage lifelong music education, so it is our endeavor to help student progress in their music education throughout a lifetime.
6.) How often are the classes held?
Classes are once a week. Class times range from 30-45 minutes.
7.) How many students are in a class?
The maximum is 10 students for all courses.
8.) What is the class schedule?
Classes run from August – May with a summer break in June and July. For holidays and school closings check the school calendar.
9.) How do students advance and complete the courses?
Different courses have a certain number of books with varying degrees of difficulty in teaching music concepts and skills. Students are tested at the end of each book to determine if they advance to the next book. Generally, once a student has successfully tested out of each book they graduate from the course.
10.) As a parent how much am I involved?
Parent attendance is required for student’s ages 2-6. For ages 7 and up, parents are encouraged to attend full classes periodically. Parents are expected to come into the class during the last 5 minutes to hear and receive homework, practice tips and announcements.
11.) How can I monitor my child’s progress?
Progress reports are given throughout the school year. Parents are expected to also check weekly homework assignments.
12.) What do I do if I have questions or concerns for the teacher or school director?
Our school office hours are 12:00noon – 2:30pm. They are designed to give dedicated time to parents and/or students to address questions, concerns, or feedback.
13.) My child has taken private lessons in the past; can they still enroll in a group course?
Yes, children who have previously taken private lessons will have to take an assessment test to determine which group class would be best suited for them.
14.) What happens if a student is absent or misses a class?
For a child, it is the parent’s responsibility to contact the school via email info@musicschoolsptc.com or call 770-629-2229 during office hours 12:00pm-2:30pm to obtain homework assignments. For teens or adults the same applies. We do not offer make-up classes as a general standard. The teacher will assess whether a make-up class is needed for a student. If make-up classes are requested, additional fees may apply.
15.) Are siblings allowed in class?
Younger siblings are allowed to attend class as long as they do not disturb the students. Siblings who are not enrolled are not allowed to participate in the classes. Parents should provide a non-disruptive activity (i.e. coloring, electronic game-with headphones) for them. The school reserves the right to ask parents not to bring siblings in class.
16.) How much does the course cost?
We see it as an investment, not a cost. The investment depends on the course chosen. Contact the school for tuition and fees.
17.) What is the billing process?
There are 4 billing terms within a school year. Payments can be paid in person or over the phone during office hours Monday-Friday 12:00pm – 2:30pm. We accept mailed payments.
18.) Are there discounts if I enroll more than 1 child?
Family tuition discounts are given if 3 or more siblings are enrolled. The 3rd child receives 50% off tuition.
19.) Do you offer referral incentives?
Yes, we appreciate our customers sharing with others about our school. For each person you refer who enrolls, you will receive 10% off your next term tuition. You must have a child currently enrolled to receive the referral incentive. Referral applies to enrolled adult students referring others as well.
20.) What is your cancellation policy?
Tuition payments are non-refundable. If you wish to discontinue any music course we ask for a courtesy of a four week notice. Tuition credits can be given for a specific period of time.
