FOR SAFTEY: Parents are required to sign-in their child at the front desk prior to class every week.
Refrain from rearranging or moving furniture in lobby sitting areas or classrooms.
Drinks and food are not permitted in classrooms or practice rooms. (Includes bottled water)
Full meals must be eaten outside of school (tables and chairs are available at the entrance of the building).
No animals are permitted inside the school or hallway.
No concealed weapons are permitted inside the school.
Parents are expected to monitor their children in the school at all times.
Lengthy cell phone calls must be taken outdoors, not in the lobby or hallway areas.
No solicitation to customers or MSI staff.
Tuition paid for group and private classes is non-refundable. Tuition credits may be issued in some cases.
Payments must be made on due dates. Late payments will incur a 5% surcharge. A credit card required on file.
MSI class books and music are under copyright laws and must not be reproduced, sold or shared.
Music Schools International is not responsible for replacing lost or stolen materials caused by the student.
Siblings in the same course may not share required class materials; purchases are separate.
Group classes: Make-up classes are not provided for absences. If needed, a tutorial lesson can be purchased and scheduled outside of regular class time. Not applicable for ages 2 and 3
Parents are responsible for requesting homework. Requests are made online.
Private lessons: (1) lesson may be rescheduled within a group of purchased lessons. 24-notice must be given to reschedule. Improper notice or no-shows forfeit the lesson.
Photos and videotaping are not permitted during class time. Exceptions apply for special class events.
Students Age 2 – 6: Parent or Guardian attends classes with student. (See exceptions)
Students: Age 7 & up: Parents attendance not required. Must attend last 10 minutes of class.
Exceptions: Siblings present, parent must sit with other child in lobby and come to class last 10 mins. with siblings.
Exceptions: Parents may sit with infants in class, if infant is not distracting.
Group Courses, Classes and Private Lessons
Written notice must be given (4) weeks prior to next education term.
Cancellation fee is 50% of (1) Term tuition. Fees will be charged for improper notification.